General Information and Booking Procedures

1.       Definitions and Interpretations:

In these booking conditions “The Company” shall mean The Travel Corner and where the context permits shall include its employees.

We are fully licensed by the Greek Tourist Authority  (Official  Licence no: 08.29.E.61.00.00623.00) and the Civil Aviation Authority (License no 007/KAKK) and we are members of HATTA (Hellenic Association of Travel and Tourist Agents) and GUATA (Greek Union of Air Travel Agencies).

“The Client” shall mean the person in whose name the booking is made and shall include the person or person on whose behalf the same is made.

2.       How to Book:

One person, acting on behalf of all other that may be involved, can make a booking with The Travel Corner by phone, fax, E-Mail or a letter.  We will then advise you of the final amount you will have to pay for all the arrangements made and also the amount you have to pay The Company immediately in order for your booking to be confirmed.  There will be no contract between the Company and the Client and no booking is valid, until a confirmation invoice has been issued.  The company will issue the confirmation invoice after it has received the correct amount of money, being either deposit or full payment for booking or bookings concerned.

Minimum initial Deposit required for Airline/Ferry Ticket or Accommodation only/Inclusive holiday bookings is 30% of the total amount, unless otherwise agreed at the time the booking is made.

The full balance of the booking must be paid as follows:

Scheduled Airline or Ferry Boat tickets:  When it is necessary to issue tickets according to Airline or Ferry Company’s instruction (Time limit for issuing tickets).

Charter tickets or Accommodation only/Inclusive holiday bookings: Eight weeks before departure and exact date will be stated on your first invoice.

3.       How to pay:

a.   We accept all major Credit cards for payment, however a charge of 2% will be levied to any type of arrangements that do not involve Accommodation or Car Hire.

b.   By Bankers Draft made payable to The Travel Corner.

c.   By Bank Transfer to a UK Bank Account or Greek Bank account.

4.       Surcharges:

Your holiday price may increase because of surcharges on the following items: Government action, aircraft fuel, over flying charges, airport taxes and possible increases in scheduled fares.  Any surcharges incurred will be added to your final invoice.  Please note that in under no circumstances there will be no surcharge for accommodation only or Car/Boat hire bookings.

5.       Booking amendments and cancellations by the client:

a.   Amendments:

Once your booking has been confirmed any changes taking place such as departure times dates or times on flights or ferries, name changes, accommodation changes, where possible to be made, will possibly incur an amendment fee and that will vary each time according to each operator’s (airline, ferry company, hotel) conditions.   We will try our best in order to avoid such charges on the clients’ behalf but where is unavoidable any of the above mentioned fees will be added on to the total booking cost.

b.   Cancellations:

All cancellation by the client must be in writing, either by recorded delivery mail, fax or E-Mail.  Cancellation applies only from the date of receipt by the company of the cancellation notification.  If the cancellation notification is received 57 days or more before the departure date, then only the initial deposit is forfeit plus any costs incurred from any non-refundable and non changeable travel reservations, such as scheduled airline tickets with special conditions, etc.

Within this period the following percentage of the total booking price will be payable as cancellation by the client:

Between 56 - 28 days 60%

Between 27 - 15days 80%

Between 14 and the departure date or later 100%

Please note:

Many scheduled and charter airline tickets are not transferable and non refundable and the Company reserves the right to treat such name changes as cancellations.

6.       Cancellation and changes by the Company:

As the arrangements for your holiday are made a long time in advance, occasionally we may need to make changes, which we reserve the right to do at any time.   Usually these changes are very minor and where we consider it to be appropriate we will notify you of such changes.

If a major change, such as departure date, departure airport, departure time for more than 12 hours, change of resort, becomes necessary we will notify you as soon as is reasonably possible if there is time before your departure. 

In this case you will have the following options:

a.       Accept the altered arrangements or

b.       Making different arrangements that suit you better or

c.       Canceling the arrangements and get full refund of any moneys paid to the Company.

Compensation payments are as follows:

Period before major change is notified to you Amount per person exc. Infants or free children.

More than 56 days: Nil

43 – 56 days: € 17

29 - 42 days: € 35

15 - 28 days: € 50

0  - 14 days: € 70

Please note:

We will not pay compensation where changes to arrangements is caused as a result to force majeure, war or threat of war, riots, civil strike, terrorist activity, industrial disputes, technical problems to transport, fire or adverse weather conditions, closure of airports or similar events beyond our control. For minor changes, such as flight time changes less than 12 hours, change of accommodation of the same or higher standards in the same resort, client has not got the right to cancel his arrangements at any time. 

7.  Vacation of Apartments/Hotels.

According to the International Hoteliers regulations, all accommodation should be vacated the latest by 12 midday of   the departure day.  Therefore, clients’ accommodation, travelling on night flights or night ferry sailings, will not be      available after 12 midday unless if it has been agreed otherwise locally.